Privacy Policy

At Nayla African Safaris, your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit our website, make an inquiry, or book a safari with us. By using our services, you agree to the practices described below.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

Provided voluntarily through forms, bookings, or communication:

  • Full name

  • Email address

  • Phone number

  • Country of residence

  • Passport details (for booking purposes)

  • Emergency contact information

  • Payment details (processed securely through third parties)

b. Travel & Booking Information

  • Safari preferences and interests

  • Accommodation choices

  • Dietary or medical requirements

  • Flight details (optional)

c. Automatically Collected Information

Collected through cookies and analytics tools:

  • IP address

  • Browser type

  • Device information

  • Pages visited and time spent on the website

  • Referral links

(See our Cookies Policy for more details.)

2. How We Use Your Information

We use your information to provide a smooth, personalized, and safe travel experience, including:

  • Processing bookings and reservations

  • Customizing your safari itinerary

  • Communicating with you about your trip

  • Responding to inquiries and customer support requests

  • Improving our website and services

  • Sending travel tips, updates, or special offers (with your consent)

  • Complying with legal or regulatory requirements

We do not sell or rent your personal data to third parties.

3. Sharing Your Information

Your data may be shared only with trusted parties necessary for delivering your safari, including:

  • Hotels, lodges, and camps

  • Safari guides and drivers

  • National park authorities

  • Activity or transport providers

  • Payment processing companies

  • Travel insurance providers (if arranged through us)

All third parties are required to protect your information and use it only for the intended purpose.

4. Data Security

We take reasonable technical and organizational measures to safeguard your information from:

  • Loss

  • Misuse

  • Unauthorized access

  • Disclosure

  • Alteration

Secure servers, encrypted connections, and restricted access are used to protect sensitive data.

5. International Transfers

Because we operate in Tanzania and work with global travelers, your information may be transferred to servers or partners located outside your home country.
We ensure all data transfers comply with applicable laws and privacy protections.

6. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Request correction of inaccurate information

  • Request deletion of your data

  • Withdraw consent for marketing communications

  • Restrict or object to data processing

  • Request a copy of your data

To exercise these rights, email us at info@naylaafricansafaris.co.tz.

7. Marketing Communications

You will only receive newsletters, promotions, or safari updates if you voluntarily subscribe or opt in.
You may unsubscribe at any time by clicking the link in the email or contacting us directly.

8. Data Retention

We retain your information only as long as necessary to:

  • Provide the services you requested

  • Comply with legal obligations

  • Resolve disputes

  • Improve our services

Once no longer required, your data is securely deleted.

9. Links to External Websites

Our website may contain links to external sites.
We are not responsible for the privacy practices or content of those websites.
We recommend reviewing their privacy policies before sharing any information.

10. Children’s Privacy

Our services are not directed to children under 16.
We do not knowingly collect personal information from minors.
If you believe a child has provided personal data, contact us and we will remove it promptly.

11. Updates to This Privacy Policy

We may update this policy periodically to reflect:

  • Legal requirements

  • Technical changes

  • Service improvements

All updates will be posted on this page with a new “Last Updated” date.

12. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us:

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